Success with Clients! Part 1 (of 2)

  • user warning: Table './apbc_org_uk_@002d_member/cache_filter' is marked as crashed and last (automatic?) repair failed query: SELECT data, created, headers, expire, serialized FROM cache_filter WHERE cid = '1:aa281cfb9a55e9e4cdbe11a40a903f97' in /home/jbellapbc/public_html/includes/cache.inc on line 25.
  • user warning: Table './apbc_org_uk_@002d_member/cache_filter' is marked as crashed and last (automatic?) repair failed query: UPDATE cache_filter SET data = '<p>Presented by Sara Davies<br />\nSuccess with Clients! Part one - from initial contact up to an including the first consultation<br />\nIn this first of two practical and pragmatic webinars Sara is going to take us through the key things she has learnt from Jean Donaldson and The Academy for Dog Trainers on being &lsquo;successful with clients&rsquo;, which means getting good outcomes AND feeling job satisfaction. Feeling burned out? Wondering why you bother? You need a re-boot; these are the two webinars for you! In chronological order, Sara will take you from the point of initial contact up to and including the nitty gritty of the first consultation - from phone calls and e mails to questionnaires and history taking, and from selecting the right behaviour modification techniques to communicating those to the client and coaching their physical skills. She will mostly be talking about dogs but the information will be equally relevant to other species and to those running classes. The two webinars will work very well together but can also function separately as they are self-contained.<br />\n&nbsp;<br />\nSara is a registered veterinary surgeon who spent nine years in full time small animal practice before switching to pet behaviour and training where she has worked for the last 15 years. In addition to her degree in Veterinary Medicine and Surgery, she is an honours graduate of Jean Donaldson&rsquo;s Academy for Dog Trainers, and has a City &amp; Guilds qualification in teaching adult learners. She is a full member of the APBC, and an ABTC registered veterinary behaviourist and clinical animal behaviourist. She is a committed reward based trainer with a keen interest in both the welfare of the pet and the comfort of the client.&nbsp;<br />\n&nbsp;<br />\nPrice: APBC members &pound;10 Non-members &pound;30<br />\nPLEASE NOTE YOUR AUTOMATED BOOKING CONFIRMATION WILL INCLUDE THE LOG IN YOU NEED TO VIEW THE WEBINAR. THIS WEBINAR WILL BE RECORDED AND SENT TO ALL REGISTRANTS TO VIEW FOR SEVEN DAYS AFTER THE LIVE BROADCAST. IT WILL ALSO BE AVAILABLE FOR APBC MEMBERS TO PURCHASE ON THE MEMBERS WEBSITE FOR VIEWING SEVEN DAYS AFTER THE BROADCAST. Please note: APBC and SPEAKERS CANNOT BE HELD RESPONSIBLE FOR ANY TECHNICAL FAILING IN THE RESULTING RECORDING. Purchases of live broadcast or recording are not refundable.</p>\n', created = 1510952361, expire = 1511038761, headers = '', serialized = 0 WHERE cid = '1:aa281cfb9a55e9e4cdbe11a40a903f97' in /home/jbellapbc/public_html/includes/cache.inc on line 108.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • user warning: Table './apbc_org_uk_@002d_member/cache_filter' is marked as crashed and last (automatic?) repair failed query: SELECT data, created, headers, expire, serialized FROM cache_filter WHERE cid = '3:2c28963416bf2aa0ec357ec0a5ea4422' in /home/jbellapbc/public_html/includes/cache.inc on line 25.
  • user warning: Table './apbc_org_uk_@002d_member/cache_filter' is marked as crashed and last (automatic?) repair failed query: SELECT data, created, headers, expire, serialized FROM cache_filter WHERE cid = '2:e19b2b051fc7afe6c6d4fe7bfa1c970e' in /home/jbellapbc/public_html/includes/cache.inc on line 25.
  • user warning: Table './apbc_org_uk_@002d_member/cache_filter' is marked as crashed and last (automatic?) repair failed query: UPDATE cache_filter SET data = '<p><a href=\"http://www.apbc.org.uk/help/regions\"><img align=\"center\" alt=\"\" src=\"/sites/default/files/images/locator_image.png\" /></a> <br />\n<a href=\"/help/regions\">Click here to find an APBC member in your area</a></p>\n', created = 1510952361, expire = 1511038761, headers = '', serialized = 0 WHERE cid = '2:e19b2b051fc7afe6c6d4fe7bfa1c970e' in /home/jbellapbc/public_html/includes/cache.inc on line 108.
  • strict warning: Non-static method view::load() should not be called statically in /home/jbellapbc/public_html/sites/all/modules/views/views.module on line 906.
  • strict warning: Declaration of views_handler_filter::options_validate() should be compatible with views_handler::options_validate($form, &$form_state) in /home/jbellapbc/public_html/sites/all/modules/views/handlers/views_handler_filter.inc on line 607.
  • strict warning: Declaration of views_handler_filter::options_submit() should be compatible with views_handler::options_submit($form, &$form_state) in /home/jbellapbc/public_html/sites/all/modules/views/handlers/views_handler_filter.inc on line 607.
  • strict warning: Declaration of views_plugin_row::options_validate() should be compatible with views_plugin::options_validate(&$form, &$form_state) in /home/jbellapbc/public_html/sites/all/modules/views/plugins/views_plugin_row.inc on line 134.
  • strict warning: Declaration of views_plugin_row::options_submit() should be compatible with views_plugin::options_submit(&$form, &$form_state) in /home/jbellapbc/public_html/sites/all/modules/views/plugins/views_plugin_row.inc on line 134.
  • user warning: Table './apbc_org_uk_@002d_member/cache_filter' is marked as crashed and last (automatic?) repair failed query: SELECT data, created, headers, expire, serialized FROM cache_filter WHERE cid = '1:0a5a946328941882518a086a463147b6' in /home/jbellapbc/public_html/includes/cache.inc on line 25.
  • user warning: Table './apbc_org_uk_@002d_member/cache_filter' is marked as crashed and last (automatic?) repair failed query: UPDATE cache_filter SET data = '<p>An Applied Animal Behaviourist and dog trainer with more than twenty years\' experience, Dr Patricia McConnell reveals a revolutionary, new perspective on our relationships with dogs - sharing insights on how \'man\'s best friend\' might interpret our behaviour, as well as essential advice on how to interact with our four-legged friends in a way that brings the best out in them.<br />\nPublished in the USA. &nbsp;Price includes UK postage</p>\n', created = 1510952361, expire = 1511038761, headers = '', serialized = 0 WHERE cid = '1:0a5a946328941882518a086a463147b6' in /home/jbellapbc/public_html/includes/cache.inc on line 108.
  • strict warning: Non-static method view::load() should not be called statically in /home/jbellapbc/public_html/sites/all/modules/views/views.module on line 906.
  • strict warning: Declaration of views_content_plugin_display_panel_pane::options_submit() should be compatible with views_plugin_display::options_submit(&$form, &$form_state) in /home/jbellapbc/public_html/sites/all/modules/ctools/views_content/plugins/views/views_content_plugin_display_panel_pane.inc on line 403.
  • strict warning: Declaration of date_api_filter_handler::value_validate() should be compatible with views_handler_filter::value_validate($form, &$form_state) in /home/jbellapbc/public_html/sites/all/modules/date/includes/date_api_filter_handler.inc on line 591.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Declaration of views_handler_field_comment_username::init() should be compatible with views_handler_field::init(&$view, $options) in /home/jbellapbc/public_html/sites/all/modules/views/modules/comment/views_handler_field_comment_username.inc on line 47.
  • strict warning: Declaration of views_handler_field_comment::init() should be compatible with views_handler_field::init(&$view, $options) in /home/jbellapbc/public_html/sites/all/modules/views/modules/comment/views_handler_field_comment.inc on line 49.
  • strict warning: Declaration of image_attach_views_handler_field_attached_images::pre_render() should be compatible with views_handler_field::pre_render($values) in /home/jbellapbc/public_html/sites/all/modules/image/contrib/image_attach/image_attach_views_handler_field_attached_images.inc on line 111.
  • strict warning: Declaration of views_handler_field_node_new_comments::pre_render() should be compatible with views_handler_field::pre_render($values) in /home/jbellapbc/public_html/sites/all/modules/views/modules/comment/views_handler_field_node_new_comments.inc on line 100.
  • strict warning: Declaration of views_handler_field_user::init() should be compatible with views_handler_field::init(&$view, $options) in /home/jbellapbc/public_html/sites/all/modules/views/modules/user/views_handler_field_user.inc on line 47.
  • strict warning: Declaration of views_handler_field_upload_description::init() should be compatible with views_handler_field::init(&$view, $options) in /home/jbellapbc/public_html/sites/all/modules/views/modules/upload/views_handler_field_upload_description.inc on line 72.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Only variables should be passed by reference in /home/jbellapbc/public_html/sites/all/modules/date/date_api.module on line 866.
  • strict warning: Non-static method view::load() should not be called statically in /home/jbellapbc/public_html/sites/all/modules/views/views.module on line 906.
  • strict warning: Declaration of views_handler_filter_boolean_operator::value_validate() should be compatible with views_handler_filter::value_validate($form, &$form_state) in /home/jbellapbc/public_html/sites/all/modules/views/handlers/views_handler_filter_boolean_operator.inc on line 159.
  • strict warning: Declaration of views_plugin_style_default::options() should be compatible with views_object::options() in /home/jbellapbc/public_html/sites/all/modules/views/plugins/views_plugin_style_default.inc on line 24.
  • user warning: Table './apbc_org_uk_@002d_member/cache_filter' is marked as crashed and last (automatic?) repair failed query: SELECT data, created, headers, expire, serialized FROM cache_filter WHERE cid = '2:a73880861cd1407ac6727dc4aaa5010b' in /home/jbellapbc/public_html/includes/cache.inc on line 25.
  • user warning: Table './apbc_org_uk_@002d_member/cache_filter' is marked as crashed and last (automatic?) repair failed query: UPDATE cache_filter SET data = '<p><em>This article can be downloaded as a pdf by clicking </em><a href=\"http://www.apbc.org.uk/system/files/private/rats_-_apbc_introduction_to_keeping_rats_as_pets..pdf\"><em>here</em></a><em>.</em></p>\n<p><span style=\"font-size:12.0pt;line-height:115%\"><img src=\"http://www.apbc.org.uk/system/files/images/rat-image-100x100.jpg\" alt=\"Rat\" class=\"img-right-border\" />If you are looking for a pet that is friendly, entertaining and social, then rats are a great choice for all ages.&nbsp; Despite many people having a predisposed phobia of them, once you have met rats, even the most reluctant of people find it hard to resist their charm. The following article examines some of the considerations of keeping rats as pets including the cost of keeping rats, common health problems that may be encountered and how understanding a rat&rsquo;s natural behaviour can ensure better care is provided.&nbsp; </span></p>\n', created = 1510952362, expire = 1511038762, headers = '', serialized = 0 WHERE cid = '2:a73880861cd1407ac6727dc4aaa5010b' in /home/jbellapbc/public_html/includes/cache.inc on line 108.
Event Date: 
31/10/2017
Location: 
On your computer, anywhere. 8pm to 9.30pm.
Event Type: 
Open to Everyone

Presented by Sara Davies
Success with Clients! Part one - from initial contact up to an including the first consultation
In this first of two practical and pragmatic webinars Sara is going to take us through the key things she has learnt from Jean Donaldson and The Academy for Dog Trainers on being ‘successful with clients’, which means getting good outcomes AND feeling job satisfaction. Feeling burned out? Wondering why you bother? You need a re-boot; these are the two webinars for you! In chronological order, Sara will take you from the point of initial contact up to and including the nitty gritty of the first consultation - from phone calls and e mails to questionnaires and history taking, and from selecting the right behaviour modification techniques to communicating those to the client and coaching their physical skills. She will mostly be talking about dogs but the information will be equally relevant to other species and to those running classes. The two webinars will work very well together but can also function separately as they are self-contained.
 
Sara is a registered veterinary surgeon who spent nine years in full time small animal practice before switching to pet behaviour and training where she has worked for the last 15 years. In addition to her degree in Veterinary Medicine and Surgery, she is an honours graduate of Jean Donaldson’s Academy for Dog Trainers, and has a City & Guilds qualification in teaching adult learners. She is a full member of the APBC, and an ABTC registered veterinary behaviourist and clinical animal behaviourist. She is a committed reward based trainer with a keen interest in both the welfare of the pet and the comfort of the client. 
 
Price: APBC members £10 Non-members £30
PLEASE NOTE YOUR AUTOMATED BOOKING CONFIRMATION WILL INCLUDE THE LOG IN YOU NEED TO VIEW THE WEBINAR. THIS WEBINAR WILL BE RECORDED AND SENT TO ALL REGISTRANTS TO VIEW FOR SEVEN DAYS AFTER THE LIVE BROADCAST. IT WILL ALSO BE AVAILABLE FOR APBC MEMBERS TO PURCHASE ON THE MEMBERS WEBSITE FOR VIEWING SEVEN DAYS AFTER THE BROADCAST. Please note: APBC and SPEAKERS CANNOT BE HELD RESPONSIBLE FOR ANY TECHNICAL FAILING IN THE RESULTING RECORDING. Purchases of live broadcast or recording are not refundable.